B|P creates personas for Dolby using progressive research techniques. |
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Problem: Big MarketDolby asked Bolt | Peters to create realistic personas that could serve as a foundation for future projects. They wanted to understand the behavior of their consumer and see a visualization of their entire market. |
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Progressive Personas: Behavior is KingBolt | Peters took a progressive approach to persona development – they ignored user circumstance and demographics, instead focusing entirely on user behavior. Twenty interviews and much quantitative and qualitative analysis led B | P to identify 6 unique personas, each with a distinct preference in consumer electronics. What was unique to these personas was that each persona represented a multitude of demographics that shared similar entertainment behaviors in shopping and information sharing and gathering. |
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Results: Dolby Better Understands Their Customers.Each persona painted a realistic picture of what a typical Dolby consumer might be looking for in their entertainment systems, allowing Dolby to more effectively strategize to meet their customers’ needs. |