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Tag Archive | "Remote Research"

The Super Technical Guide to GoToMeeting for Remote Usability on a Mac

July 1, 2010 1,201 comments

When Whitney Hess tweeted this week about needing help with a remote usability test, we jumped on the opportunity to help. “Simple,” we said! “That’s what we do everyday!” Well, not exactly simple but do-able without too much effort. Here’s what Whitney told us she needed: A way to call a user in her home […]

Escape the Lab – May 6th

April 6, 2010 34 comments

Come hang with us in San Francisco or attend remotely on May 6th from 9am – 4:30pm PST. We’re holding our third Escape The Lab workshop on remote UX research methods and tools. You get hands-on training with the latest moderated and un-moderated remote UX research tools. Space is limited as we’re only allowing 10 […]

Using Remote Research to Inform Social Interaction Design (SxD)

February 2, 2010 53 comments

[Guest author: Brynn Evans is a digital anthropologist, design researcher, and author who studies social interaction design and social search. She extends a thousand thanks and a bear hug to Tony Tulathimutte for help in editing this post!] What is social interaction design? Social interaction design (SxD) is the practice of designing for person-to-person interactions […]

Give the Gift of Remote Research

November 30, 2009 350 comments

In the past few weeks, remote user research has been touted as a solution to climate change and a swine flu containment strategy—but did you know that it also makes an amazing holiday gift?

Escape The Lab – Aug. 26

August 3, 2009 289 comments

Want to learn remote research? Bolt | Peters is hosting a one-day workshop on August 26th, and you’re invited. Give us a day and we can teach you all the rocket surgery you need to conduct qualitative studies the real-time, native environment way. Date: Wednesday, August 26th, 2009 Time: 9am – 4:30pm. Sign-in starts at […]

Ethnio gets shouted out

October 20, 2008 245 comments

The fine folks at Conversion Rate Experts have just posted a blog entry about web tools that help you learn why users abandon your site, and both B|P and Ethnio get shout-outs: Ideally you want to interview your visitors who aren’t customers yet. That’s where Ethnio comes to the rescue… Ethnio provides an easy way […]

Remote is Better, pt. 1: Getting Clients’ Hands Dirty

March 31, 2008 279 comments

In this inaugural entry in our B|P continuing series “Remote is Better”, we discuss how separating the moderator and the user eliminates the need for “two-way mirrors”–now you can get your clients into the driver’s seat with you (metaphorically). We show you how! Lots of people think of remote research as a trade-off or a […]

HOW-TO Use UserVue Internationally

November 29, 2007 330 comments

At the clubs, people are always asking the same thing: “I love UserVue for remote user research, but I hate that I can’t use it internationally!” For those unhappy party people, here is a guide to dialing internationally with UserVue. WHAT YOU NEED: Desk phone Computer w/ Skype and UserVue Microphone headset for the computer […]

Peering into the Users’ Technological Ecosystem

August 6, 2007 31 comments

Of course by now everyone knows what we mean by “Live Recruits” – they’re usability recruits that we snag when they’re in the midst of visiting the website we’re testing. It’s most often done through mini-surveys on a DHTML overlay (not a popup!). If someone fills out our survey and they’re a match for our […]