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Tag Archive | "gotomeeting"

The Super Technical Guide to GoToMeeting for Remote Usability on a Mac

July 1, 2010 1,451 comments

When Whitney Hess tweeted this week about needing help with a remote usability test, we jumped on the opportunity to help. “Simple,” we said! “That’s what we do everyday!” Well, not exactly simple but do-able without too much effort. Here’s what Whitney told us she needed: A way to call a user in her home […]

Remote is Better, pt. 1: Getting Clients’ Hands Dirty

March 31, 2008 305 comments

In this inaugural entry in our B|P continuing series “Remote is Better”, we discuss how separating the moderator and the user eliminates the need for “two-way mirrors”–now you can get your clients into the driver’s seat with you (metaphorically). We show you how! Lots of people think of remote research as a trade-off or a […]