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Tag Archive | "ethnio"

Ethnio gets shouted out

October 20, 2008 282 comments

The fine folks at Conversion Rate Experts have just posted a blog entry about web tools that help you learn why users abandon your site, and both B|P and Ethnio get shout-outs: Ideally you want to interview your visitors who aren’t customers yet. That’s where Ethnio comes to the rescue… Ethnio provides an easy way […]

Stop Bullshit Research in Five Easy Steps

May 22, 2008 1,738 comments

Anyone in the UX field who’s worked for a few companies will recognize a type of moderated research that gives off a reek of inauthenticity. Tell me if this sounds familiar: one moderator and six users sit around a table in a converted meeting room. The moderator tells the users, each of whom have been […]

UPA Remote Usability Sessions

June 22, 2007 259 comments

Most folks we talked to at the UPA conference this year in Colorado had conducted remote moderated testing using some combination of web conferencing tools and Morae. There were a couple sessions on remote usability tools, and they focused primarily on web apps like WebEx, Breeze, GoToMeeting, etc. One speaker, Mike, did mention that tools […]