B|P is a research and design firm specializing in remote user experience testing, video game research, training for remote methods, and in-person usability research. We typically do studies on web sites, web applications, software, and some physical devices. We uncover where your interface meets users’ objectives, where customers experience critical difficulties, and how business practices and interface design work together to improve your business.
Live Remote Research »
We observe people in their natural environments by watching their screen movements and listening to their comments over the phone. We do this moderated testing in small samples of, say, 15 users, or using automated tools to test with hundreds of participants.
UX Blitz »
Bring your whole team together for a one-day remote research session with real users, facilitated by Bolt | Peters. In the morning, you’ll observe several users interacting with your site, live, from their own computers. In the afternoon, a directed brainstorming session will draw out the most important findings and identify critical behaviors.
Training »
Getting started with remote usability? We offer training for user experience research departments, small teams, consultants, or anyone looking to use tools like Ethnio, the Astoria Project Beta, and even Morae and Web Conferencing tools.
Design Consulting »
Over the past decade, B|P has racked up over 19,120 project hours on over 235 remote research studies for 89 clients. Why blow money on an expensive validation study when we can show you the problem in a fraction of the time?
Live Recruiting »
Using Ethnio, we recruit visitors from your website to participate in remote studies instantly. You get to watch users as they perform tasks that matter to them in real-time.
Video Game Research »
The B|P simulated native environment research division (yeah, SNERD) brings the same native environment focus to assessing gameplay experience as our other remote research methods, in an area where remote observation isn’t always technically feasible.
Automotive Research »
When you need to understand the way people use their cars, a focus group or interview isn’t going to cut it – you’ve got to see it happen. Like all of our native environment research, the B|P automotive research model is based on the idea that to learn about a common-but-complex activity like driving, you’ve got to gear up, get in the car with real people, and watch them do real things.