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Pandora.com
B|P helped Pandora make sense of user feedback about their incredible, amazing treasure trove of music. In their words, "It was the most bizarre usability testing I’ve ever seen. Things that I thought were huge problems turned out to not be."
Washingtonpost.com
Using both automated testing and remote, moderated research, we were able to help the Washington Post make their recent redesign a hit with users.
Come read all about our exploits in the brave new world of remote UX research, updates on the lovely ethnio, and, of course, the ever-popular Native Environment Research Demonstration (NERD) Booth which debuted at CHI 2007.